shiona_india_wholesale_dress_materials-suits-materials-cotton-sarees-kurtis-suppliers-manufacturers-surat

Returns Policy | Shiona India | Shiona.In

Shiona.in Returns Policy

Most items purchased from Manufacturers listed on Shiona.in are returnable within the return window, except those that are explicitly Classified and identified are not returnable

Table of Contents
  • General Returns Policy
  • Dress Materials
  • Suits Materials
  • Sarees
  • Kurtis
  • Fabrics

Shiona General Returns Policy

  1. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has Issues defective or different from their description on the product detail page on Shiona.in.
  2. If you report an issue with your , we may assign a technical advisor to your case. This investigation is scheduled by support team with Shiona through Shiona.in Internal Services. Subject to Shiona.in Internal Services Terms and Conditions, a resolution will be provided based on the technical Advisors case report.
  3. Return will be processed only if:
    • it is determined that the product was not damaged while in your possession;
    • the product is not different from what was shipped to you;
    • the product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).
  4. If you wish to return an Further Customer Sold Products that stores any personal information, please ensure that you have removed all such personal information from the Packaging prior to returning. Shiona shall not be liable in any manner for any misuse or usage of such information.
  5. Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.
  6. Products marked as "non-returnable" on the product detail page or classified in policy for brands not accpeting return claims cannot be returned.
  7. Additional information is not required to return an eligible order unless otherwise noted in the category specific policy.

Note: If you've received a non-returnable Classified product in a damaged/defective condition, we may not be able to help in those case.


Categories with associated return window and exceptions, if any:

Indian Ethinic Wears for Ladies Sold On Shiona.in Categories and Spcification, Classification for Exceptions.

Category Return Policy
Dress Materials, Cotton Dress Materials, Synthetic Dress Materials, Crape Churidar Materials, Readymade Pre Stitched Dresses, Punjabi Stitched Suits, Patiyala Salwaar Kameez, Satin Cotton Suits, All cotton Made Dress Materials for Ladies, Pre Stitched Dresses for Ladies.

Same days Returns only (Exception Brands Deeptex, Mayur Creations, Laado , Products Below 250/- , Synthetic Products, Crape Products Below 200/- Per Piece Items.)

For Refund related information please check Shiona Return Policies.

Hand Block Printed Products, Heavy Cotton Products Ranging 385+ are Eligible for Replcement. Brands With Replacement Policy Eligible for Replacment.

Product Categories.

Category Return Policy
Suits Materials

1 days Returnable (for Domestic Orders Within India , 2 Working Days for International Orders , Remote area Post Delivery Orders needs to be returned vary next day of receipt )

This item is eligible for replacement, within 1 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 1 days of delivery for Order amount refund.

Custom Order or Customised Suits from the Buyer Demand are not eligible for return or replacement.

semi stitched or fully or partial stitched suits, altered goods are not eligible for return.

washed , used goods are not eligible for returns or accepted for issues by manufacturers.

Designer Suits Without Manufacturer Provided Accessories are not accpeted as or treated as returns.

Velvet Torn or Altered Fabrics , Self Cut , Customised Goods , Worn after or Wash after Products are not eligible for return or replacements.

international orders returns , in case of customs duty is required by the receiving port country have to be paid by buyer in case transit company agent or agency or shiona representatives would contact you in regards.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Non-returnable: Select items labelled as non-returnable from the Brands given above in exeptions are not eligible for returns.

Sarees

1 days Returnable (for Domestic Orders Within India , 2 Working Days for International Orders , Remote area Post Delivery Orders needs to be returned vary next day of receipt )

This item is eligible for replacement, within 1 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 1 days of delivery for Order amount refund.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Non-returnable: Select items labelled as non-returnable from the Brands given above in exeptions are not eligible for returns.

Kurtis

1 days Returnable (for Domestic Orders Within India , 2 Working Days for International Orders , Remote area Post Delivery Orders needs to be returned vary next day of receipt )

This item is eligible for replacement, within 1 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 1 days of delivery for Order amount refund.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Non-returnable: Select items labelled as non-returnable from the Brands given above in exeptions are not eligible for returns.

Fabrics & Custom Order Made Items.

Category Return Policy
Fabrics & Custom Order Made Products.

Same Day Return. (Exception Stitched, Custom tailored, Printed On Demand, Same Design Bulk Orders)

This item is eligible for replacement, within 1days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 1 days of delivery for Order Amount refund.

Please keep the item in its original condition, with outer box or case, specs, user catalogue book, warranty cards, coupons and other accompaniments in manufacturer packaging for a successful return delivery accpetance.

We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

Inspect and Buy

Category Return Policy
Products with ‘Inspect & Buy’ from Delivery Office

Same Day Replacement for Products While Inspection By Buyer.

Products Self Inspected , Personally Visit from Delivery office Arranged Goods are not Eligible for Return or Replacment there of Leaving the Delivery Premises.