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FAQs | Frequently Asked Questions | Shiona India | Shiona.In

How to Place Order Online ?

to place order online on shiona.in
Please Select the Product Category you wish to purchase products from , make selection of the product from the product page catalogs.
select the size if its readymade . skip if unstitched materials or fabric products are being shopped.
add products to cart.
click next to edit your billing and shipping address information.
please add your name , residence address or delivery address with every close details you have eg near by area or landmarks.
select the shipping method.
click next for payment options on your order.
if you select bank payment you can see the total amount on screen as well as on email address you had given at the time of address filling, you can check the same for company bank details and order total amount for making payment for your order in bank.
second option will be online payment using all debit and credit cards and netabnking and mobile wallets and UPI.
once payment is processed your order will be confirmed and you will see a temporary generated order number for the day.
further approval on succesful payment towards the temporary order generated by customer , order goes for further processing to dispatch stage.
once order is dispatched you will receive the tracking information to track your package online.

How to Place Order Offline ? or Manually ?

To Place Manual Order you can approach our sales and support numbers +91 9375075869 , +91 9879825646 or mail address support@shiona.co.in , please make selection of the products and inform along wih your shipping address details for manul order generation and payment details to process your order further and get you dispatch details.

Once Your Order has been shipped and updated with courier transit company you can add the tracking number given by support team to respective courier tracking website or by calling their toll free support contact number.

If you have any difficulties processing your payment or orders please do call or whatsapp or mail us at support@shiona.co.in or +91 9375075869,+91 9879825646.

If you have a custom order , or order you need to be customised please do approach our sales and support team and inform in regards for appropriate arrangements.

How International Order Works ?

Please Follow the Guidelines given in Manual Order for International Orders Processing.

We Everyday update Our Products catalogs in Shiona.In in each category please visit website regularly.
either Forward Us Your Name and Place to +91 9375075869 for product updates on whatsapp.
You can also follow us on our Social media handles for regular product updates.

If you have any suggetions or complaints please do drop us an email to support@shiona.co.in and in subject line please mention complaint or feedback.